I need help as my payment is declined but the amount is deducted
If your transaction is declined but the amount has been deducted from your account, please do not worry.
Firstly, cross check with your bank if the amount deducted has not been credited back to your account.
If your bank confirms that the amount deducted has not been credited back, please share following details with us so that we can check if the payment was successful.
1. Bank Name
2. Transaction ID
3. Transaction Date
You can check your transaction status by clicking on the button below: